General conditions
Pleasant business with clear terms and conditions
The following terms and conditions apply to all of our work.
You can download these current terms and conditions on this page.
In addition to the General Transport Conditions (AVC) 2002 and the CMR and e-CMR, the General Trading, Delivery and Payment Conditions apply. These terms and conditions are filed with the Enschede Chamber of Commerce and can be downloaded and read here.
Download PDF Conditions Systematic
For transport orders within the Netherlands, the General Transport Conditions (AVC) 2002 apply. These terms and conditions have been filed with the registry of the district courts in Amsterdam and Rotterdam.
The CMR Convention is an international treaty between European countries. Some countries outside Europe are also members of the CMR Convention.
The abbreviation CMR stands for “Convention relative au Contrat de Transport International de Marchandises par Route” (Convention on the Contract for the International Carriage of Goods by Road). The treaty came about in Geneva in 1956. In 1978, the convention was amended by protocol to introduce the SDR as a unit, and in 2008, the convention was expanded to include the electronic waybill protocol.
